Back to Basics: Learn, Grow, and Get the Most Out of FEVO Enterprise

One of the biggest advantages of FEVO Enterprise is the freedom it gives organizations to build, launch, and manage Offers on their own schedule. It's a powerful self-service platform designed to put you in control.

But self-service doesn't mean you're on your own.

From day one, FEVO provides multiple ways to learn the platform, discover new strategies, and continue growing your expertise. Whether you prefer watching videos, reading step-by-step guides, attending live sessions, or working directly with our team, there are resources available to help you succeed at every stage of your FEVO journey.

Meet the OTE Team

Behind every webinar, training course, and Help Center article is FEVO's Onboarding, Training, and Enablement (OTE) Team.

The OTE Team develops training content, writes knowledge articles, hosts Lunch & Learn sessions, and helps clients discover new ways to maximize FEVO Enterprise.

Need advice on building an Offer? Looking for recommendations? Want a personalized walkthrough of a feature? Have a question that isn't covered in the Help Center?

The OTE Team is available at training@FEVO.com for one-on-one guidance, personalized training sessions, feature deep dives, and everyday support.

Be on the lookout for even more ways to connect with this integral group!

Learn Live with Lunch & Learn

Every month, the Onboarding, Training, and Enablement (OTE) Team hosts a Lunch & Learn webinar focused on a specific FEVO topic. Each session includes a live demonstration of a feature, workflow, or best practice, followed by an open Q&A where attendees can ask questions about anything related to FEVO.

These sessions are designed to help clients stay current with new functionality, discover creative ways to use existing features, and hear answers to questions from other organizations across the FEVO community.

Throughout the year, FEVO also hosts FEVOForum webinars. These panel discussions explore broader industry topics, product innovation, and strategies that help organizations grow revenue and improve the buyer experience.

If you can't attend live, every webinar is available to watch on demand.

FEVO Academy Training Portal

The FEVO Academy Training Portal serves as FEVO's video learning library, giving clients access to dozens of on-demand training sessions whenever it's convenient.

Training is organized into easy-to-follow learning tracks, including:

• FEVO Certification
• Core Functionality
• Power Features
• Advanced Builds
• Lunch & Learn Recordings
• General Webinars

Whether you're just getting started or looking to master advanced workflows, the Academy makes it easy to learn at your own pace.

FEVO Help Center

Sometimes you don't need a video. You just need a quick answer.

The FEVO Help Center is a searchable knowledge base filled with articles covering features, workflows, best practices, troubleshooting, and platform updates. It's the perfect companion to the Academy Training Portal, offering written guidance that helps you find answers quickly.

Between the Academy and the Help Center, clients have access to an extensive library of educational content that continues to grow alongside the platform.

Keep Learning with the FEVO Blog

The learning doesn't stop with training sessions.

The FEVO Blog is another valuable resource where clients can explore product features, implementation tips, strategic guides, industry insights, and real-world case studies highlighting how organizations are using FEVO to drive results.

Whether you're looking for inspiration or practical ideas you can apply today, there's always something new to discover.

Coming Soon: Meet Gibson

Learning FEVO is about to become even easier.

Later this year, FEVO will introduce Gibson, a new AI Agent designed to help clients create, edit, and manage Offers using natural language. Instead of navigating menus or remembering workflows, users will simply describe what they want to accomplish.

Gibson will draw on everything an organization has previously built, making it even easier to create new Offers, update existing ones, and bring ideas to life faster than ever before.

More details about Gibson will be revealed at FEVO Fest in August 2026, with general release before the end of the year.

You're Never Learning Alone

FEVO Enterprise gives organizations the flexibility to move quickly with a self-service platform built for today's ticketing and live event professionals.

What makes the experience different is everything that surrounds the platform.

Live webinars. On-demand training. A searchable Help Center. Expert guidance from the OTE Team. Strategic content on the FEVO Blog. And soon, AI-powered assistance through Gibson.

No matter where you are in your FEVO journey, you'll always have the resources and support to keep learning, growing, and building better Offers.